Shipping policy
Delivery Time and Shipping Costs
We make every effort to keep the products offered on our website in stock at all times. If an item is temporarily out of stock, we will inform you by email. In any case, your order will be shipped as quickly as possible via DHL.
If your order is shipped in multiple packages, we will of course only charge the shipping costs once.
| Destination Country | Delivery Time | Order Value Up To | Order Value Over |
|---|---|---|---|
| Germany | 1-3 business days | 60 € / 4,90 € | 60 € / Free |
| Austria | 1-3 business days | 100 € / 7,90 € | 100 € / Free |
| Switzerland | 1-3 business days | 100 € / 7,90 € | 100 € / Free |
For deliveries within Germany, we charge a flat shipping fee of €4.90 per order. Orders with a total value of €60.00 or more are shipped free of charge within Germany.
| Destination Country | Delivery Time | Up to 2 kg | Up to 5 kg | Up to 10 kg | Up to 20 kg | Up to 31,5 kg |
|---|---|---|---|---|---|---|
| Belgium | 4–8 business days | €8.90 | €10.70 | €13.70 | €19.70 | €26.60 |
| Finland | 4–8 business days | €19.49 | €22.79 | €28.29 | €39.29 | €51.94 |
| France | 4–8 business days | €9.43 | €10.93 | €13.43 | €18.43 | €24.18 |
| Italy | 4–8 business days | €10.30 | €11.71 | €14.06 | €18.76 | €24.17 |
| Netherlands | 1–3 business days | €8.85 | €10.71 | €13.81 | €20.01 | €27.14 |
| Austria | 4–8 business days | €7.09 | €8.23 | €10.13 | €13.93 | €18.30 |
| Switzerland | 4–8 business days | €19.51 | €21.52 | €24.87 | €31.57 | €39.28 |
| Sweden | 4–8 business days | €18.94 | €21.58 | €25.98 | €34.78 | €44.90 |
| Zone 1 (EU) | See footnote | €14.31 | €16,62 | €20.47 | €28.17 | €37.03 |
| Zone 1 (Non-EU) | See footnote | €24.99 | €27.96 | €32.91 | €42.81 | €54.20 |
| Zone 2 | See footnote | €14.64 | €17.28 | €21.68 | €30.48 | €40.60 |
| Zone 3 (EU) | See footnote | €15.19 | €18.49 | €23.99 | €34.99 | €47.64 |
| Zone 3 (Non-EU) | See footnote | €25.86 | €31.80 | €41.70 | €61.50 | €84.27 |
| Zone 4 | See footnote | €32.86 | €41.77 | €56.62 | €86.32 | €120.48 |
| Zone 5 | See footnote | €43.94 | €63.11 | €95.06 | €158.96 | €232.45 |
| Zone 6 | See footnote | €56.70 | €82.47 | €125.42 | €211.32 | €310.11 |
Footnotes:
Zone 1 (EU): Austria, Czech Republic, Monaco.
Zone 1 (NON-EU): United Kingdom, Liechtenstein, Switzerland.
Zone 2: Andorra, San Marino, Sweden*, Slovakia, Hungary, Vatican City.
Zone 3 (EU): Bulgaria, Estonia, Finland*, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania.
Zone 3 (NON-EU): Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Moldova, Montenegro, North Macedonia, Norway, Serbia, Ukraine.
Zone 4: Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russia, Syria, Tunisia, Turkey.
Zone 5: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Canada, China, India, Indonesia, Iran, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Tajikistan, Taiwan, Thailand, Turkmenistan, United Arab Emirates, USA, Uzbekistan, Vietnam, Yemen.
Zone 6: Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ethiopia, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Bonaire, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Chile, Costa Rica, Côte d'Ivoire (Ivory Coast), Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Eritrea, Eswatini, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern and Antarctic Lands, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Cayman Islands, Cameroon, Cape Verde, Kenya, Kiribati, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Cuba, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Netherlands Antilles, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn Islands, Réunion, Rwanda, Solomon Islands, Zambia, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Zimbabwe, Somalia, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Africa, Sudan, South Sudan, Suriname, Tanzania, Togo, Tonga, Trinidad and Tobago, Chad, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Central African Republic.
For shipments to Sweden and Finland, DHL Paket International Premium charges an additional home-delivery surcharge of €4.30 per shipment, unless a country-specific contract rate has been agreed.